MAINTENANCE AND REPAIRS
Please sign in to your Tenant Portal via Propertyware (or click here) to submit a New Service Request when you need to notify us of any repairs that need attention. We will respond within 24-48 hours. Refer to the Tenant Guidelines to determine emergency and non-emergency situations.
For emergency repairs and issues that need to be addressed after normal business hours, please contact us directly by phone or text.
Faith Naluai (808) 387-0223 ? Camille Naluai Rios (808) 398-4860
These video tutorials will help you with a few general repairs that you could attempt to remedy yourself, if you’re comfortable, to avoid costly professional repairs.
Tenant Portal Directory:
- MAINTENANCE / REPAIR – page 2
- TENANT FORMS – page 3
- TENANT GUIDELINES – page 4
- RENTERS INSURANCE – page 5
- MOVE OUT PROCEDURE – page 6
- MOVING RESOURCES – page 7
- TENANT / LANDLORD HANDBOOK FOR THE STATE OF HAWAI`I – page 8
- EMERGENCY RESOURCES – page 9
- PAY RENT / UTILITIES ONLINE – page 10